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In this feature we focused as account managers at a marketing agency with ' Software as a Service ' (SaaS) as an e-product on much more than just the supply of leads.Because in addition to the selling of the email-marketing solution, did at least as much attention to customer service and management.So first time that happened we customers on workshops that we took care about how they can make a good newsletter, for example, or how they get the most out of their webshop.
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